Location: Antwerp (Belgium)
As a Junior System Engineer, you will join the ICT team that currently consists of 5 members. The ICT team is taking care of all ICT infrastructure of the OM Partners Group: the head office in Wommelgem and various affiliates in and outside Europe. The infrastructure covers WAN and LAN networking, Windows Servers and Clients, Unified Messaging and Telecommunications (VoIP and iPhones), and various software suites (Exchange, Office, Oracle and SQL Server databases…).
Your main focus will be the set up and support of client systems (Windows laptops/desktops, iPhones, printers, presentation systems… Both hardware as well as software including client security) and the associated networking infrastructure (Switches, VPNs...).
You will be involved in ICT projects such as new hardware standards, new software standards and deployment methods (imaging), automation, new security options (encryption…). Project phases include definition, budgeting, testing, implementation, documentation, cut-over scenarios and hypercare support. You pay special attention to security and disaster recovery where relevant.
- You have a Bachelor’s degree or equivalent by experience in ICT.
- You have 1 to 3 years of experience in performing technical support activities at a NOC or a Service Desk; or you recently graduated within a system related orientation.
- You have a working or theoretical knowledge of PC, Windows Servers, Networks, Windows desktop OS, and a variety of PC software. Knowledge of Microsoft Windows 7 or higher, Apple IOS, VMWare and the Microsoft PowerShell scripting language are a plus.
- You are passionate about computer related technology.
- You are motivated, team-oriented, well organized, and responsive to internal customer problems.
- You have excellent communication skills both written and verbal.
- You have a good command of English and Dutch. Any other language is a plus.
- You must be able to deal with end-user issues with patience and professionalism.
- Occasional travel may be required.
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